Custom CRM Development & SaaS Platform Architecture
When Off-the-Shelf Stops Working — We Build What You Actually Need
Purpose-Built, Not Retrofitted
Off-the-shelf CRMs work until they don't. When your sales process or service delivery model is complex enough that HubSpot and Salesforce require more customisation than they're worth — you need a purpose-built CRM.
Full-Stack, Ground Up
We design and build custom CRM systems and SaaS platforms from the ground up: multi-tenant architecture, subscription billing, role-based access, reporting dashboards, and full API layers.
Odoo as the ERP Backbone
Built in React, Node.js, and PostgreSQL — with Odoo as an optional ERP backbone underneath, so your CRM and operations share a single source of truth.
What We Build
Custom CRM Systems
Purpose-built CRM applications designed around your actual sales pipeline, client lifecycle, and team structure. Lead management, deal tracking, contact history, task automation, and reporting.
SaaS Platform Architecture
Multi-tenant SaaS application design — isolated tenant data, subscription plan management, usage metering, and billing automation via Stripe. Built to scale from 10 clients to 10,000 without re-architecture.
Subscription Billing Integration
Stripe integration for recurring subscription billing, proration, plan upgrades, invoice generation, and payment failure handling. Full webhook handling for billing lifecycle events.
Odoo as CRM Backbone
Pipeline stages, automated follow-up sequences, quotation-to-sale conversion workflows, and reporting — so your CRM lives inside your ERP rather than separately.
Client Portal Development
Self-service client portals connected to your CRM or Odoo backend — clients view accounts, raise support tickets, download invoices, and manage subscriptions without involving your team.
Reporting & Analytics Layer
Custom dashboards pulling CRM, sales, and operational data into a single executive view. Real-time pipeline visibility, conversion rate tracking, and revenue forecasting.
CRM + AI Integration
Lead scoring models, automated follow-up email sequences, customer churn prediction, and sentiment analysis on support tickets — integrated via LangChain or Make.com.
Our Tech Stack
Who This Is For
Professional Services
Law firms, consultancies, and agencies that need a CRM built around retainers, milestones, and project phases — not the B2C pipeline logic baked into most off-the-shelf tools.
B2B SaaS Founders
Early-stage SaaS founders who need an MVP platform with multi-tenant architecture, subscription billing, and a clean API — built to production standard from day one.
Odoo Users Extending CRM
Businesses already running Odoo who want custom pipeline stages, automated follow-up logic, client portals, and AI-enhanced lead management — without leaving the Odoo ecosystem.
Field Sales Teams
Organisations with field sales or account management teams who need a CRM with mobile access, offline sync, GPS visit logging, and manager reporting.
CFO-Level Reporting Dashboard — Multi-Location Restaurant Group
We delivered Phase 1 and Phase 2 of a CFO-level reporting dashboard for a multi-location restaurant group — React/TypeScript frontend, Node.js/PostgreSQL backend, real-time KPI views across all locations, with a 10-layer caching architecture and Odoo data integration. This is the complexity level we operate at.
Outgrown HubSpot, Salesforce, or Zoho? Let's scope it properly.
We offer a fixed-price CRM Architecture Workshop: a written system design, technology recommendation, and milestone breakdown before any development begins.
phone number
+1 (832) 5979918
email address
admin@wolkeconsultancy.com